# Privacy Policy
**TopWash Pressure Washing**

**Effective Date:** October 31, 2026

TopWash Pressure Washing ("TopWash," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, or using our services.

This Privacy Policy explains how we collect, use, store, and protect your information.

## 1. Information We Collect

We may collect the following information when you interact with our website or business:

- Full name
- Phone number
- Email address
- Residential or commercial service address
- Details about requested pressure washing services
- Messages, inquiries, and other information submitted through contact forms
- Website usage information, including IP address, browser type, and cookies

We collect information when you submit a form, request an estimate, contact us, or otherwise interact with our services.

## 2. How We Use Your Information

We may use the information collected to:

- Respond to inquiries and provide estimates
- Schedule and perform pressure washing services
- Communicate about appointments, services, and customer support
- Send appointment reminders, service updates, and follow-up messages
- Send promotional communications when permitted by law and with any required consent
- Improve our website, advertising, and customer experience
- Maintain business records and comply with legal obligations

## 3. SMS and Text Message Communications

By providing your phone number and expressly opting in to receive text messages, you agree to receive SMS communications from TopWash Pressure Washing, which may include appointment confirmations, scheduling updates, customer service messages, and promotional offers, depending on your consent.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying **STOP** to any text message. Reply **HELP** for assistance.

Consent to receive promotional text messages is not a condition of purchasing our services.

**Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.** We may share information with service providers solely to facilitate communications on our behalf.

## 4. Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that assist with business operations, including:

- Website hosting and maintenance
- Customer relationship management (CRM) platforms
- SMS and email communication providers
- Payment processing
- Advertising and website analytics

These providers may access information only as necessary to perform services on our behalf, subject to applicable agreements and legal requirements.

We may also disclose information when required by law or to protect our legal rights.

## 5. Cookies and Advertising

Our website may use cookies, analytics tools, and advertising technologies to understand website traffic, improve functionality, and measure advertising performance.

These technologies may collect information about how visitors interact with our website.

You may manage cookies through your browser settings. Disabling cookies may affect certain website functions.

## 6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

## 7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal requirements, and resolve disputes.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

## 8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements and exceptions.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those messages and opt out of SMS communications by replying STOP.

## 9. Third-Party Services

Our website may integrate with third-party platforms, including customer relationship management software, payment processors, and advertising services.

These third parties may process information according to their own privacy policies. We encourage you to review those policies when applicable.

## 10. Children's Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we learn that we have collected such information, we will take reasonable steps to delete it.

## 11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal obligations.

Any updates will be posted on this page with a revised effective date.

## 12. Contact Information

For questions or concerns about this Privacy Policy, please contact:

**TopWash Pressure Washing**

Website: https://topwashpressurewashing.com/

Phone: (850) 296-7028